BPO Services
BPO Services That Help You Sell, Support and Scale
Outsource your calling and customer operations to a team that works on professional dialer, CRM and voice technology — so you get the output of a full operations floor without building one yourself. Instead of hiring, training, and managing a calling team yourself, you get a ready team that works to your scripts, your targets, and your reporting rhythm — while the day-to-day management sits with us.
Services
What We Handle For You
Calling, support and lead work handled end to end by our trained team, on Syntrivo technology.
Outbound Calling Campaigns
Sales, follow-up and reactivation calls handled by trained agents working on our cloud dialer, with every call recorded and reported. Every campaign runs to an agreed script and target list, with call outcomes reported back to you in plain summaries.
Inbound Customer Support
Your customers' calls answered promptly and professionally, so no query waits and no customer feels ignored. Your customers reach a trained voice instead of a queue, and recurring questions are logged so the same issues stop repeating.
Lead Generation & Qualification
Prospects are researched, called and qualified against your criteria before they ever reach your sales team. Qualified means checked against your criteria before a lead reaches your sales team — so your closers spend their time on prospects who actually fit.
Appointment
Setting
Meetings booked with the right decision-makers and kept in sync with your calendar and CRM.
Our Technology
Powered by Our Own Technology
Most BPO providers rent their tools. Ours run on Syntrivo’s own stack — the same products we sell. Your campaigns run on our BPO Dialer for high-connect calling, our CRM so no lead or follow-up is ever lost, and AI Voice Bots for routine call volume. You see recordings, dashboards and reports — not excuses. And because the same company builds the dialer and CRM your team works on, your process and your tools are never pulling in different directions.
Simple 3 Steps Questions
Share Your Requirement
Tell us the process you want handled, your volumes and your goals.
We Set Up Your Team & Tools
Agents are trained on your process, and the dialer and CRM are configured for your campaign.
Go Live & Scale
Operations start with regular reporting and quality checks, and the team scales up or down with your demand.
Frequently Asked Questions
What BPO services does Syntrivo offer?
We handle outbound calling campaigns, inbound customer support, lead generation and qualification, and appointment setting — for sales-led and support-led teams across industries.
Do we need to buy any software to start?
No. Your campaigns run on Syntrivo’s own cloud BPO dialer and CRM, so there is no separate software purchase needed to get started.
Can you work with our existing CRM or tools?
Yes. Our platform connects with popular CRM systems and business applications through integrations and APIs, so your data stays in the tools your team already uses.
How do we check the quality of calls?
Every call is recorded and visible through dashboards and reports, so you can review conversations, track outcomes, and measure performance at any time.
How do we get started?
Share your requirement through the contact form or call us. Our team will understand your process and volumes, and propose a plan with the right team size and setup.
