BPO Services
BPO Services That Help You Sell, Support and Scale
Outsource your calling and customer operations to a team that works on professional dialer, CRM and voice technology — so you get the output of a full operations floor without building one yourself.
Services
What We Handle For You
Calling, support and lead work handled end to end by our trained team, on Syntrivo technology.
Outbound Calling Campaigns
Sales, follow-up and reactivation calls handled by trained agents working on our cloud dialer, with every call recorded and reported.
Inbound Customer Support
Your customers' calls answered promptly and professionally, so no query waits and no customer feels ignored.
Lead Generation & Qualification
Prospects are researched, called and qualified against your criteria before they ever reach your sales team.
Appointment Setting
Meetings booked with the right decision-makers and kept in sync with your calendar and CRM.
Our Technology
Powered by Our Own Technology
Most BPO providers rent their tools. Ours run on Syntrivo’s own stack — the same products we sell. Your campaigns run on our BPO Dialer for high-connect calling, our CRM so no lead or follow-up is ever lost, and AI Voice Bots for routine call volume. You see recordings, dashboards and reports — not excuses.
Simple 3 Step Process
Share Your Requirement
Tell us the process you want handled, your volumes and your goals.
We Set Up Your Team & Tools
Agents are trained on your process, and the dialer and CRM are configured for your campaign.
Go Live & Scale
Operations start with regular reporting and quality checks, and the team scales up or down with your demand.
Frequently Asked Questions
What BPO services does Syntrivo offer?
We handle outbound calling campaigns, inbound customer support, lead generation and qualification, and appointment setting — for sales-led and support-led teams across industries.
Do we need to buy any software to start?
No. Your campaigns run on Syntrivo’s own cloud BPO dialer and CRM, so there is no separate software purchase needed to get started.
Can you work with our existing CRM or tools?
Yes. Our platform connects with popular CRM systems and business applications through integrations and APIs, so your data stays in the tools your team already uses.
How do we check the quality of calls?
Every call is recorded and visible through dashboards and reports, so you can review conversations, track outcomes, and measure performance at any time.
How do we get started?
Share your requirement through the contact form or call us. Our team will understand your process and volumes, and propose a plan with the right team size and setup.
Ready to Build Your BPO Team?
Tell us what you want handled — calling, support, or both — and we will come back with a plan that fits your goals and budget.